Version 1.0 

Effective Date: November 8, 2022.   Last Update: November 8, 2022

Your privacy is very important to us. Before we get to the details, check out our Privacy Snapshot to see a summary of our privacy practices. You can read or refer to the full policy below.

Please note that “Personal Information” in this Privacy Policy (or “Policy”) refers principally to the collection, storing and use of your email address or addresses that you may have provided through the website (the “Site”). Other types of Personal Information we may collect are detailed in the full Policy below, as is ”data” by which we mean “Non-Personal” information.

The Site is owned and operated by Made Human LLC (otherwise referred to here as “Made Human”, “we”, “our”, or “us”). 

Made Human does not collect any Protected Health Information from Site users. If you provide us with Protected Health Information (PHI), such as details of your health condition or treatments, by email or other electronic means, this will be deleted from our servers within two working days.

Privacy Policy Snapshot

Collection and Sale of Data

  • Do we sell your Personal Information? NO
  • Do we share your Personal Information with third parties? NO
  • Do we share aggregated and anonymized information with third parties? YES
  • Do we collect sensitive data, like health information? NO
  • Do we delete your data when you request its deletion? YES
  • Do we keep your data as long as we need to unless you ask for deletion? YES

Privacy Tools and Controls

  • Can you disable all cookies and still have full use of the website? NO 


  • Do we use cookies? YES (only to optimize your use of the Site)
  • Do we identify your device location to provide our Services to you? YES
  • Do we track your browsing activities on other sites? NO 


  • Will we send you marketing communications with an opt-out option? YES
  • Do we give you notice when we make material (important) changes to our Privacy Policy? YES


Our privacy policy (the “Privacy Policy”) explains the information we collect, how we use and share it, how to manage your privacy and your rights in connection with (our “Site”) and any related mobile applications and Services (collectively, the “Services”). Please also read our Terms and Conditions, which sets out the terms governing the Services.

Our Services are provided to you by Made Human LLC (“Made Human”, “we”, “our”, or “us”), headquartered in Philadelphia, PA. While our Services are intended principally for residents of the United States, residents of any country may access the Site. Where we carry paid-for advertisements on the Site that are designed and commissioned for a US audience only, the ads will not be visible elsewhere.

This policy was written in English. To the extent a translated version may conflict with the English version, the English version controls. Unless indicated otherwise, this Privacy Policy does not apply to third-party products or Services, or the practices of companies that we do not own or control, including other companies you might interact with on or through the Services.

Questions or comments about this Privacy Policy may be submitted by mail to the address below or by emailing us at:

Mailing address:

Attn: Data Privacy Officer, Made Human LLC, 1125 Spruce Street, Suite D, Philadelphia, PA 19107, USA


Made Human LLC. (“us,” “our” or “we”) takes your privacy and the security of your information seriously. We respect your desire that we store and access your Personal Information in a private and secure manner. This Privacy Policy (the “Policy”) explains how we handle that Personal Information. 

Your Personal Information is data that could be used to identify you. 

We do NOT collect your Health Information (PHI) or any other information about you that could be classified as sensitive personal information, such as a diagnosis, personal health record or current treatment. If you inadvertently provide us with sensitive personal information, we will delete it from our servers within two working days.

This Privacy Policy governs the way in which we collect, use, maintain, and disclose information collected from users of our Site(s). These Site(s) include but may not be limited to, and any other website or mobile software application owned or operated by Made Human LLC. 

This Privacy Policy applies to all our products and Services (collectively, the “Services”). We are committed to providing you secure, user-controlled Services. At the same time, you share responsibility for maintaining privacy and security. For example, we urge you to read this Privacy Policy carefully, and to take note of any important update to this Privacy Policy about which we alert you by email.

The Policy applies to all new and existing users of our Services. To use our Services, you must agree to the Privacy Policy. You may not use the Services if you do not agree to the Privacy Policy as it is part of the Terms and Conditions (the “Terms”). 

Any capitalized terms not defined in the Privacy Policy have the same meaning as those in the Terms.

Our Terms explain that, by using our Services and signing up for Services provided by Made Human or on our behalf by third parties with whom we contract, you are allowing us to collect, use and process your Personal Information according to the Terms and this Privacy Policy. If you have any questions about this Policy, please contact us at:

If you do not agree with the terms of this Privacy Policy, please do not use the Services.

By voluntarily giving us your Personal Information, specifically your email address(es), you are consenting to our use of it (or them) in accordance with this Privacy Policy. If you give Personal Information to us, you agree that such Personal Information may be transferred from your current location to the offices and servers of Made Human.

Privacy Principles

We follow the principles listed below to protect your privacy. We do not collect any more Personal Information about you than we need. We only use your Personal Information for the purposes we specify in this Privacy Policy, unless you agree otherwise. We do not share your Personal Information with third parties, unless you give us separate and explicit consent to do so. Neither do we sell your Personal Information.

Information We Collect

Personal Information (Data)

Made Human collects specific types of Personal Information. 

Personal Information is data that could be used to identify you, either alone or when combined with other information.

  • We gather this information from you when you subscribe to our newsletter(s) or otherwise request or sign up for updates, and use our Services. 
  • You will also provide such information if and when you complete surveys and forms.
  • When you communicate with us or request information from us, we will collect Personal Information from you.
  • Personal Information collected online may be combined with Personal Information provided by you offline.
  • The Personal Information we collect may include your name, email address, and country location. 
  • Personal Information may include User-Provided Content, and Web Behavior Information.
    • User-Provided Content is all information other than Self-Reported Information provided by the users of Made Human’s Services and transmitted, whether publicly or privately, to Made Human. User-Provided Content may include data, text, software, music, audio, photographs, graphics, video, messages, or other materials. For example: comments made on Jules Walters’ blogs, articles, and emails to user support submitted via our address.
    • Web Behavior Information is information on how you use the Services (eg: browser type, domains, page views). We may collect this information through log files, cookies, and web beacon, analytical and advertising technologies.

You can always refuse to supply the Personal Information that we request. If you do refuse to supply information, you may not be able to engage in certain Services-related activities and receive certain Services and information.

Non-Personal Information

  • We may collect non-Personal Information about you when you interact with our Services. Non-Personal Information may include your browser name, type of computer or device and the files you viewed on the Services.
  • Clickstream data (ie: a list of pages or URLs visited), and technical information about how you connect to the Services, such as the operating system and the internet service providers used, are other types of non-Personal Information that we may collect. We may, in some cases, need to review this automatically collected data to identify and resolve issues for individual users. To the extent that we link this non-Personal Information with your Personal Information, this Privacy Policy governs our use of such information.

Electronic Health Records Disclaimer

At no time shall your Personal Information collected from you in accordance with this Privacy Policy be deemed to be an electronic health record or an electronic medical record for any purpose, including without limitation for the purpose of compliance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

How We May Use Your Personal Information

We may collect and use Personal Information for the following purposes:

  • To provide Made Human Services. We use your Personal Information, including your Self-Reported Information, to provide you with the most relevant content and Services. 
  • To improve user Services. Information you provide helps us respond to your user Services requests and support needs more efficiently. We will do this on the basis of our legitimate business interests.
  • To improve user experience. We may use combined, de-identified information to understand how our users as a group use the Services. We will do this on the basis of our legitimate business interests.
  • To improve our Services. We may use combined, de-identified information and feedback you provide to improve our Services. We will do this on the basis of our legitimate business interests.
  • To run a promotion, contest, survey, or other feature of the Services. With your consent, we will use your Personal Information, preferences to keep you informed by email, text, web app, mobile app, or telephone about our Services. You are free to opt out from hearing from us by any of these channels at any time.
  • To respond to your inquiries. We will use your Personal Information to respond to your inquiries, questions and/or other requests. We do this on the basis of our legal obligations and our legitimate interests.
  • To share offers from third parties that may be of interest to you. With your consent, we may use your information to tell you about offers, programs, products, or Services from third parties that may be of interest to you.
  • As required by law. To send you communications required by law or which are necessary to inform you about changes to the  Services. These may include updates to this Privacy Policy and other legally required notices or information. These Services messages will not include any promotional content and do not require prior consent when sent by email or text message. If we do not use your Personal Information for these purposes, we cannot meet our legal obligations.
  • To comply with our legal or contractual obligations to share data with law enforcement. If we are required to disclose your information, we will do our best to provide you with notice in advance, unless we are prohibited by law from doing so.
  • To fulfill any other purpose for which you provide Personal Information. We may use your Personal Information for purposes that we tell you about at the time we collect the information or later with your consent.

How We Protect Your Information

The security of your Personal Information is important to us. We have adopted generally accepted industry standards for our data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your Personal Information, username, password, and data stored on the Services. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Please remember that protecting your Personal Information is also your responsibility. We ask you to safeguard any authentication information you use to access our Services. If you use third-party Services such as Apple or Google to log in to your Made Human account, we urge you to keep your credentials for those third-party Services secure. You should not disclose your authentication information to any third party. You should also immediately notify us of any unauthorized use of your password. We cannot secure Personal Information that you release on your own or that you request us to release.

We reserve the right to update our privacy and security policies and practices from time to time at our sole discretion. We will employ commercially reasonable technical and organizational safeguards against unauthorized disclosure or access to your data or other personally identifiable information about you, consistent with our Privacy Policy. 


Furthermore, we cannot be responsible for any personally identifiable information about you that you release on your own, or that you request or authorize us to release.

Disclosure of Your Personal Data

We may disclose aggregated or other non-Personal Information, or information, about our users without restriction. We may disclose Personal Information about you in the ways described below and/or to the third-parties mentioned below.

  • Affiliates. To our parents, affiliates, joint ventures, or promotion partners, for their use in a manner consistent with the purposes described in this Privacy Policy.
  • Agents and Services Providers. To contractors, Services providers (eg: API providers) and other third parties we use to support our business and provide the Services. 
  • Marketing. With your separate and explicit consent, we may share your personal data (for example, your email address) to third parties for their own direct marketing purposes, to provide you with information about products that may be of interest to you, and for other purposes as specifically set forth in this Privacy Policy.
  • Legal Process. As required by law, such as to comply with a subpoena or other legal process, or when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request. If we are required to disclose your information, we will do our best to provide you with notice in advance, unless we are prohibited by law from doing so.
  • Certain Business Transfers. As part of a corporate business transaction, such as a merger, acquisition, joint venture, or financing or sale of company assets. It may also be disclosed in the event of insolvency, bankruptcy, or receivership. We will use reasonable efforts to direct any such transferee to use your Personal Information in a manner that is consistent with our Privacy Policy.
  • Consent. In additional ways upon your consent.

Your Rights

  • Request a Copy of your Personal Information. You have the right to request a copy of any Personal Information that we hold about you. If you would like a copy of your Personal Information, please contact us using the contact information below. We may request proof of your identity before sharing such information. If you discover that the information we hold about you is incorrect or out of date, you may ask us to correct that information by contacting us using the contact information below.
  • Cease Processing or Delete Personal Information. You may ask us to stop processing, or delete, the personally identifiable data we hold about you at any time. In certain circumstances, it may not be possible for us to stop processing or delete all of the information we hold about you, for example, where we have a legal basis to retain the information. However, please contact us using the contact information below to discuss how we can assist you with your request.
  • Withdraw Consent. When we process your information on the basis that you have consented to such processing, you have the right to withdraw your consent, or ask us to stop or restrict processing the Personal Information we have about you, at any time by contacting us using the contact information below.
  • Portability. You may also ask us to transfer your Personal Information to a third party in certain circumstances. If you would like any further information about your rights or how to exercise them, please contact us using the contact information below.
  • Retention. We will retain your information for as long as needed to fulfill your requests, provide you Services, comply with our legal obligations, resolve disputes, and enforce our agreements.
  • Unsubscribe. If you receive marketing emails from us, you can unsubscribe to our emails by clicking “unsubscribe” within each email. 

Third-Party Websites

You may find advertising or other content on the Services that links to the websites and Services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these websites. We are NOT responsible for the practices employed by websites linked to or from the Services. In addition, these websites or Services, including their content and links, may be constantly changing. These websites and Services may have their own privacy policies and customer Services policies. Browsing on and interacting with any other website, including websites which have a link to the Services, are subject to that website’s own terms and policies. We encourage you to read the Privacy Policies of each website that you visit.

Made Human does NOT track your activity on third-party websites. This Privacy Policy applies solely to information collected by Made Human.

Cookies and Other Tracking Technologies

As is true of most websites, we gather certain information automatically and store it in log files. This information may include Internet protocol (IP) addresses, browser type, internet Services provider (ISP), referring/exit pages, the files viewed on our Services (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and/or clickstream data to analyze trends in the aggregate and administer the Services.

  • Made Human uses cookies. A cookie is a small text file that is stored on a user’s computer when visiting certain websites. We use cookies or similar technologies to store session information, analyze trends, run the Services, track user’s movements on Made Human, and gather demographic information about our user base as a whole. These cookies are only applicable within our Services.
  • The length of time a cookie stays on your device or computer depends on its type. “Persistent” cookies stay on your device or computer until they expire or are deleted. “Session” cookies will only stay on your device or computer for as long as you are on our Services.
  • We may use first-party cookies as well as third-party cookies (Google Analytics) on our Services. First-party cookies are directly stored by the website or domain you visit and belong to the website owner. These cookies allow us to collect analytics data, remember language settings, and perform other useful functions that provide a good user experience. 
  • Third-party cookies are placed on your device or computer by a third party, such as an advertiser, through our Services. Google Analytics is a tool that helps us measure how users interact with our website content. As a user navigates between web pages, Google Analytics provides us JavaScript tags (libraries) to record information about the page a user has seen, for example the URL of the page. The Google Analytics JavaScript libraries use HTTP cookies to ‘remember’ what a user has done on previous pages / interactions with the website.
  • Please see below  for a list of the cookies used on our site. You can modify your cookie settings by following the instructions provided by your browser. These instructions are usually found in the “Tools”, “Help” or “Edit” tabs. If you set your browser to reject cookies, you may not be able to fully access and use our Services. You can learn more about the choices provided by advertisers for individuals to decide how their information is collected and used by visiting the Digital Advertising Alliance (, the Network Advertising Initiative (
  • Cookie: Google Analytics
    Cookie names: __utmc, __utmt, __utmb, __utma, __utmz, __unam
    Purpose: These cookies are used to collect information about how visitors use our site. We use the information to compile reports and help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. This information is shown to us through the Google Analytics tools and is not shared with anyone else. They are first-party cookies.
    More information: Click here for an overview of privacy at Google.
    To opt out of being tracked by Google Analytics across all websites, visit: 
  • We do not access your computer’s or device’s microphone or camera.

Changes to This Privacy Policy Notice

We have the discretion to update this Privacy Policy at any time. When we do, we will revise the update date at the top of this page. If we make material (important) changes to this Privacy Policy, we will notify you on this page, by email, or by means of a notice on the Services prior to the change becoming effective. We encourage you to check this page frequently for any changes, to stay informed about how we are helping to protect the Personal Information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.

Individuals Under Age of 13

The Services are intended for users aged 13 years and over. Individuals under the age of 13 are not permitted to use the Services. The Services are not directed to, and we do not knowingly collect or solicit Personal Information from, individuals under the age of 13. If we learn we have collected or received Personal Information from an individual under the age of 13, we will delete that information. If you believe we might have any information from or about an individual under the age of 13, please contact us using the contact information below.

Where We Store Your Information

Made Human LLC. (Made Human) is located, and our Services are hosted, in the United States of America. In order for us to provide the Services to you, we will process and store Personal Data you provide to us in the United States of America, which may have different data protection laws than those in the country in which you reside.

California Privacy Rights

California Civil Code Section § 1798.83 permits California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. To make such a request, please contact us using the contact information below.


Made Human LLC. (“Made Human”) is fully compliant with the HIPAA Standards for Privacy, Electronic Transactions and Security (including the HITECH Act and the Omnibus Rule of 2013). We have implemented policies, processes, and procedures designed to ensure compliance with Federal security laws, regulations, and rules, and we monitor ongoing compliance efforts and maintain various reporting mechanisms that are required by law or requested by our customers. We recognize that it is a key responsibility for our business and will continue to provide all of our Services in accordance with the relevant requirements of all federal laws and regulations, including, as applicable, HIPAA.

Questions regarding our HIPAA policies or compliance may be directed to the Data Privacy Officer at:


If you have any questions about this Privacy Policy, the practices of the Services, or your dealings with us, you can write to us the old-fashioned way and address your letter to:

The Data Privacy Officer; Made Human LLC, 1125 Spruce Street, Suite D, Philadelphia, PA 19107, USA

or you can email us at: